Refund policy

Last Updated: 18 Dec 2023

Thank you for shopping at Farm N Fork. We appreciate your trust and are committed to providing you with a satisfying shopping experience.

1. Refund Eligibility

a. We strive to deliver high-quality fast food items that meet your expectations. If you are dissatisfied with your purchase, please review our refund policy to determine if you are eligible for a refund.

b. Refunds are generally accepted in the following situations:

i. Quality Issues: If the delivered fast food items do not meet our quality standards or if there are issues with freshness, you may be eligible for a refund.

ii. Order Errors: In the event of an order processing error on our part, such as delivering the wrong items or missing items from your order, you may be eligible for a refund.

2. How to Request a Refund

To request a refund, please follow these steps:

a. Contact our customer support team at [Contact Email] within [Number of Days] days of receiving your order.

b. Provide your order number, a clear description of the issue, and any supporting documentation such as photos if applicable.

c. Our customer support team will review your request and determine whether you are eligible for a refund.

3. Refund Process

a. Once your refund request is approved, we will process the refund within [Number of Days] days.

b. Refunds will be issued to the original payment method used for the purchase.

c. Please note that the time it takes for the refund to be credited to your account may vary depending on your bank or payment provider.

4. Non-Refundable Items

Certain items may not be eligible for a refund. These include:

a. Items that have been consumed or partially consumed.

b. Items that have been damaged or altered after delivery.

5. Cancellation Policy

a. You may cancel your order within 15 minutes of placing it by contacting our customer support team at order@farmnfork.com or 70600-14800.

b. Orders canceled after 15 minutes may be subject to a cancellation fee.

6. Contact Us

If you have any questions about our refund policy, please contact us at order@farmnfork.com or 70600-14800.

Thank you for choosing Farm N Fork!

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